2.11.78.2, 2018-12-05 18:30:44
Car-Net connects you with your Volkswagen.

Services & packages

Your digital services in the day-to-day.

New services, practical services and helpful apps: This the Car-Net world. Whether you are using individual navigation services or connecting your vehicle to your smartphone: Find out about all the options that Volkswagen’s mobile online services have to offer. 

An overview of all packages.

Packages, contracts, prices & requirements.

 
Guide & Inform
Basic 
Guide & Inform
Plus
Security & Service
Emergency Call Service
Security & Service
Basic
Security & Service
Plus incl. e-Manager ¹⁾
e-Remote
App-Connect
Price (incl. VAT)
0,00 €
0,00 €
320,00 €
0,00 €
0,00 €
0,00 €
From 205,00 €
Contract length 
1 year2,3
1 year2,3
10 years
10 years
1 year2,3 
1 year2,3
long-term
Extend by 1 year
(Prices incl. VAT)
79 €
79 €


60 €
99 € (60 €)4
Extend by 2 years
(Prices incl. VAT)
135 €
135 €


95 €
170 € (95 €)4
Mobile costs/ SIM  5⁾
Customer
Customer
Volkswagen
Volkswagen
Volkswagen
Volkswagen
Customer
Technical requirements 
Discover Media
Discover Pro

Emergency Call Service
Emergency Call Service

Composition Media, Discover Media or Discover Pro
Active
Following registration
Following registration
Ex works
Following registration
Following registration
Following registration
Ex works

The diagram illustrates the current sales programme.
1) e-Manager only available for e-vehicles & plug-in hybrids
2) The following applies to new vehicles: If the customer does not carry out the order within 90 days after the vehicle has been transferred to the customer (”first order deadline”), the free Car-Net trial is reduced by the number of days between the end of the first order deadline and the actual order.
3) Exceptions: 3-year contract, in connection with the “Business Premium” package
4) Value in brackets applies to plug-in hybrids.
5) Applies to the data connection between the vehicle and Volkswagen AG data server. The data connection between the customer’s end device and the data server when using mobile online services through the Car-Net portal or the Car-Net app is not a part of the services provided by Volkswagen AG.

Car-Net activation in three steps.

Car-Net apps teaser.

The free Car-Net apps.

How can we help you?